Steele Dagger Tattoo, operated by Makoto Tattoo LLC ("we," "us," or "our"), respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit steeledaggertattoo.com, book an appointment, or receive services at our studio in Charlotte, North Carolina.
We collect only the information necessary to provide our tattoo services and communicate with you about your appointments. This includes:
Contact information: Your name, email address, and mobile phone number.
Appointment information: Date, time, service requested, tattoo design details, size, body placement, and any reference images you choose to share.
Health-related information you voluntarily disclose: Allergies, medications, or medical conditions you share so we can perform your tattoo safely.
Identification verification: We visually verify your government-issued photo ID at the time of your appointment. We do not store, scan, or copy your ID.
Payment information: Payments are processed in-person or through secure third-party payment processors. We do not store credit card numbers.
Website analytics: Basic non-identifying data such as pages visited and general device information, used to improve our website.
We use the information we collect for the following purposes only:
To schedule, confirm, and manage your tattoo appointments
To send you appointment confirmations, reminders, and aftercare instructions via SMS, email, or phone
To respond to your inquiries, deposits, and rescheduling requests
To safely perform your tattoo based on any health information you disclose
To process payments for services rendered
To comply with North Carolina health and business regulations
We do not use your information for marketing, advertising, or any purpose unrelated to your appointment or service.
If you provide your mobile number and opt in through our booking form, we will send you transactional SMS messages related to your tattoo appointments only.
Types of messages: Appointment confirmations, reminders 24 hours before your scheduled appointment, deposit and booking confirmations, and aftercare follow-up messages.
Message frequency: Varies based on your appointment activity (typically 1–4 messages per booking).
Cost: Message and data rates may apply based on your mobile carrier plan.
Opt out: You can opt out at any time by replying STOP to any message you receive from us.
Help: Reply HELP to any message or contact us using the information below.
No marketing: We do not send promotional, marketing, or third-party messages through this channel.
No sharing: Mobile information, SMS opt-in data, and consent will not be shared with third parties or affiliates for marketing or promotional purposes. This information will only be shared with service providers strictly necessary to deliver the SMS service (e.g., our messaging platform).
We do not sell, rent, or trade your personal information. We only share information in the following limited circumstances:
Service providers: Trusted third-party services we use to operate our business — such as our appointment scheduling platform, SMS/messaging provider, and payment processor — under strict confidentiality and only as needed to provide their service to us.
Legal obligations: When required by law, court order, or to comply with North Carolina health and safety regulations.
Business protection: To protect our rights, property, staff, or customers when we believe it is reasonably necessary.
Any health-related information you disclose (allergies, medications, medical conditions) is used solely to ensure your tattoo is performed safely. We treat this information confidentially and do not share it outside our studio except as required by law or in a medical emergency.
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
We retain your contact and appointment information for as long as necessary to provide our services, maintain client records, and comply with legal requirements. You may request deletion of your information at any time by contacting us using the information below, subject to any records we are legally required to keep.
You have the right to:
Request a copy of the personal information we hold about you
Request that we correct inaccurate information
Request that we delete your information (subject to legal record-keeping requirements)
Opt out of SMS messages at any time by replying STOP
Withdraw consent for non-essential communications
To exercise any of these rights, contact us using the information below.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can delete it.
Our website may contain links to third-party sites (such as social media profiles). We are not responsible for the privacy practices or content of those external sites. We encourage you to read their privacy policies before providing them with any personal information.
These Terms are governed by the laws of the State of North Carolina, without regard to its conflict of law principles. Any disputes shall be resolved in the courts of Mecklenburg County, North Carolina.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this Policy periodically.
If you have questions about this Privacy Policy, want to exercise your rights, or need to update your information, contact us:
Steele Dagger Tattoo
Makoto Tattoo LLC
12740 S. Tryon St., Suite 200 Loft 17
Charlotte, NC 28273
Email: [email protected]
Phone: +1 (808) 799-3660